Juding Medical (using Fenxiang Sales Customer CRM, Juding Medical's average customer satisfaction has increased from 82% to 97%)
After applying the Fenxiang Sales Customer CRM, Juding Medical saved over 8 million yuan in operation and maintenance costs, and began charging service fees to hospitals, earning over 1 million yuan in revenue. The average processing time for after-sales service has increased from 2 days to 0.4 days; The SLA level for effective device services has increased from 82% to 98%
